Terms of service
Overview
Zenvia Shop runs an online store using Shopify. By using the website, you agree to their Terms of Service and Privacy Policy.
Key Points
1. Account & Access
- You must be legally allowed to use the service.
- Provide accurate personal and payment details.
- You are responsible for your account security.
2. Products
- Product appearance may differ from images.
- No guarantee on product quality or exact match.
- Products and descriptions can change anytime.
3. Orders
- Orders can be accepted or rejected at their discretion.
- Once accepted, cancellation may not be possible.
- Returns follow their Refund Policy.
4. Pricing & Payment
- Prices can change without notice.
- You must provide valid payment details.
- You agree to pay all charges (including taxes & fees).
5. Shipping
- Delivery times are estimates only.
- They are not responsible for delays or lost items after shipping.
6. Intellectual Property
- All content belongs to Zenvia Shop or licensors.
- You cannot copy, reuse, or distribute content without permission.
7. Third-Party Tools & Links
- External tools and websites are used at your own risk.
- They are not responsible for third-party services.
8. Privacy
- Your data is handled according to their Privacy Policy and Shopify’s.
9. Feedback
- Any feedback you give can be used by them freely without payment.
10. Prohibited Uses
- No illegal activity, hacking, spam, or misuse of the site.
- No bots or automated tools allowed.
11. Liability
- They are not responsible for damages, losses, or product issues.
- Services are provided “as is” without guarantees.
12. Indemnification
- You agree to cover legal costs if your actions cause issues.
13. Termination
- They can suspend or terminate your account at any time.
14. Changes
- Terms can be updated anytime; continued use means acceptance.